Store Lead & Performance Coach

Tailored Brands, Inc.; Rock Hill (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Manager on Duty to lead store staff in Rock Hill, SC, driving sales, service, and operations. Youll model company values, coach staff, and prioritize a high standard of customer experience.

You will work with management to schedule, train, and develop teams, leveraging store reports to inform decisions and promote brand initiatives. Strong communication and teamwork are essential.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store staff to achieve sales, service, and operational goals.
• Coach and develop team; communicate priorities and sales driving information.
• Assist in staffing and training to ensure smooth operations.
• Ensure store programs are executed per company direction to meet brand standards and marketing initiatives.
• Utilize store reports to understand and improve business decisions.
• Deliver exceptional customer experience and strive for high Net Promoter Score.

Skills

Retail experience

Leadership

Training & development

POS system

Microsoft Office

Video conferencing

Tech proficiency

Tools

POS System

Microsoft Office

Video Conferencing

Job description

Tailored Brands, Inc. is seeking a Manager on Duty to lead store staff in Rock Hill, SC, driving sales, service, and operations. Youll model company values, coach staff, and prioritize a high standard of customer experience.

You will work with management to schedule, train, and develop teams, leveraging store reports to inform decisions and promote brand initiatives. Strong communication and teamwork are essential.