Store Lead - ORLAND SQUARE MALL - Part Time

childrensplace; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Backup care (kids, pets & the elderly)

Voluntary benefits

Employee assistance program

Job summary

The Children's Place in Orland Park, Illinois is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD). The role represents the brand, engages customers, maintains store standards, and supports teamwork and employee development.

The Store Lead will partner with management to develop talent, coach associates, drive store profitability, and ensure high standards of customer service while

Qualifications

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through coaching conversations with associates.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide timely, objective feedback.
• Assess performance and provide appropriate feedback during reviews.
• Motivate and inspire associates to build brand loyalty and a positive store environment.
• Model exceptional customer service and uphold brand standards on the sales floor.
• Represent the company in a professional manner.
• Support management to maximize productivity through knowledge, customer service and payroll involvement.
• Participate in the Leader on Duty program to enhance customer experience and store profitability.
• Process payroll weekly.
• Modify schedules based on business needs.
• Maintain a clean, organized stockroom and adhere to policies.
• Ensure CRE standards and safety requirements are met.

Skills

Customer engagement

Detail oriented

Time management

Teamwork

Effective communication

Adaptability

Training and coaching

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

Location

Orland Park, Illinois

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

o Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

Equal Opportunity Employer

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.