Store Lead - WOODFIELD MALL - Part time

The Children's Place; Schaumburg (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Employee discount

401(k) and company match

Wellness reimbursement

Adoption assistance

Backup care program

Job summary

The Children’s Place in Schaumburg, IL is seeking a Store Lead to support the Store Leadership Team with cash-wrap, opening/closing procedures, and Leader on Duty (LOD). You will reflect the brand professionally, engage customers, and drive store standards while developing associates.

Responsibilities include coaching staff, managing schedules, payroll, and maintaining inventory accuracy. Strong communication and teamwork are essential for success in this role.

Qualifications

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in cash-wrap operations and opening/closing procedures.
• Lead on Duty (LOD) responsibilities to drive store profitability.
• Provide in-the-moment coaching and development for associates.
• Maintain brand standards and deliver exceptional customer service.
• Support scheduling, payroll and performance feedback processes.
• Foster a positive work environment and teamwork.
• Ensure store cleanliness, stockroom organization and safety standards.

Skills

Customer engagement

Communication

Leadership

Teamwork

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Location:

Schaumburg, Illinois

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

o Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.