Store Lead - ORLAND SQUARE MALL - Part Time

The Children's Place; Orland Park (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

free backup care (for kids, pets & the

a variety of voluntary benefits and an

employee assistance program

Job summary

The Children's Place in Orland Park, IL is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD). The role represents the brand, engages customers, maintains store standards, and supports teamwork and employee development.

You will train associates, coach in-the-moment, manage payroll weekly, adjust schedules, and help maximize profitability while maintaining a positive, high-service

Qualifications

• High school diploma or equivalent.
• 1–3 years of previous retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training and coaching of associates.
• Support Store Manager on performance concerns with associates.
• Participate in training and development initiatives.
• Provide timely, objective feedback and maintain positive store environment.
• Model exceptional customer service and brand standards on the sales floor.
• Represent the company professionally and drive store profitability.
• Process payroll weekly and help modify schedules as needed.

Skills

Customer engagement

Detail oriented

Prioritize tasks

Team player

Feedback delivery

Effective communicator

Adaptability

Time management

Microsoft Office

Retail operations

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Location

Orland Park, Illinois

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Benefits

• Paid Sick Time
• Employee Discount
• 401(k) and company match
• Wellness Reimbursement
• Adoption Assistance
• free backup care (for kids, pets & the elderly)
• a variety of voluntary benefits and an employee assistance program

Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

Company Information

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

Equal Opportunity Employer

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

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