Store Lead - Orlando Premium Outlets - Full time

The Children's Place; Orlando (FL); On-site; USD 32,000 - 54,000; Full time

Job summary

The Children's Place in Orlando, FL is seeking a Store Lead to support the Store Leadership Team with cash-wrap, opening/closing duties, and Leader on Duty responsibilities. You will represent the brand, engage customers, and uphold store standards while promoting teamwork and staff development.

Ideal candidates have 1–3 years retail experience, strong communication, and the ability to manage schedules and payroll tasks. The role requires a flexible schedule, including weekends.

Qualifications

• High school diploma or equivalent required.
• Retail or customer service experience preferred.
• Strong communication and teamwork skills.

Responsibilities

• Assist in cash-wrap operations and opening/closing procedures.
• Provide exceptional customer service and maintain store standards.
• Coach and develop associates through on-the-spot feedback.
• Support payroll processing and scheduling as needed.
• Participate in Leader on Duty (LOD) program to drive profitability.

Skills

Customer engagement

Detail oriented

Time management

Teamwork

Effective communicator

Flexible schedule

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Location:

Orlando, Florida

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours

Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team!

We are proud to be the largest pure-play children's specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children's PLACE, Gymboree, Sugar & Jade and PJ PLACE. If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,

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