Store Lead: Open/Close & Drive Sales

Gopuff Becomes First Instant Commerce Company; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for全）

401(k) Retirement Savings Plan

10% employee discount & FAM Membership

Vacation and Sick Time

Job summary

GoPuff is hiring a proactive Key Holder for our Kentucky BRS locations, including Louisville. You will help open/close the store, assist during peak times, and support new employees while delivering excellent customer service to drive sales.

Responsibilities include operating the cash register, balancing the drawer, enforcing age checks, maintaining inventory, and stepping in for management in their absence. Benefits are provided for eligible full-time team members.

Qualifications

• 21 years of age or older.
• Ability to work a flexible schedule as business requires (nights, weekends and holidays).
• One year as a store associate or customer service representative.
• Prior experience in a team environment requiring professional communication skills.

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services.
• Arrive early to open the store and leave late to close the store.
• Operate the alarm system, including setting and disarming.
• Identify problems with working conditions and share with management.
• Assume management responsibilities in the absence of the General Manager and Assistant Manager.
• Knowledge of BRS products to provide customers with recommendations.
• Drive sales in all departments.
• Order, replenish and maintain inventory.
• Perform cashier functions and adhere to minor policy while completing customer transactions.
• Operating scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Accepting payments, such as cash, checks, and credit cards.
• Ensuring all prices and quantities are accurate and providing a customer receipt.
• Processing refunds and exchanges.
• Balance register drawer Bagging or boxing purchases to ensure safe transport.
• Follow procedures regarding coupons and gift cards.
• Maintain store safety standards.
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms. Assist in promotions and setup of events.
• Observe BRS vehicle policies and procedure guidelines.
• Maintain all safety standards for BRS deliveries.
• Delivery items to customers Following delivery driving routes and time schedules.
• Inform manager of vehicle operating condition problems.

Skills

Customer service

Teamwork

Flexible schedule

Retail experience

High school diploma

Education

High School Diploma or equivalent

Tools

Job description

GoPuff is hiring a proactive Key Holder for our Kentucky BRS locations, including Louisville. You will help open/close the store, assist during peak times, and support new employees while delivering excellent customer service to drive sales.

Responsibilities include operating the cash register, balancing the drawer, enforcing age checks, maintaining inventory, and stepping in for management in their absence. Benefits are provided for eligible full-time team members.