Store Lead & Key Holder — Open/Close, Pets Expert

Hollywood Feed; Canton (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips for retail staff

Generous employee discounts

Free pet food and supplements

Job summary

Hollywood Feed in Canton, OH, is seeking a Third Key Holder to support store leadership, assist customers, and ensure safe, efficient operations. This role reports to the Store Manager and Assistant Store Manager and upholds the company’s policy of doing right by the customer.

The position offers an hourly wage of $15.50 to $19.00 and requires open weekend availability, including three nights per week, along with duties spanning stocking, POS transactions, and occasional admin tasks.

Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Arrive before opening and stay after closing to prepare the store for business.
• Assume managerial responsibilities in the absence of managers.
• Greet and assist customers following Hollywood Feed standards.
• Demonstrate product knowledge to meet customer needs for pets and owners.
• Maintain open communication with supervisors and coworkers.
• Work independently and as part of a team; train new employees.

Skills

Customer service

Verbal communication

Active listening

Sales experience

Product knowledge

POS operation

Driver's license

Animal care passion

Education

High School Diploma or equivalent

Tools

Point-of-sale system

Job description

Hollywood Feed in Canton, OH, is seeking a Third Key Holder to support store leadership, assist customers, and ensure safe, efficient operations. This role reports to the Store Manager and Assistant Store Manager and upholds the company’s policy of doing right by the customer.

The position offers an hourly wage of $15.50 to $19.00 and requires open weekend availability, including three nights per week, along with duties spanning stocking, POS transactions, and occasional admin tasks.