Store Lead: Inventory, Displays & Team Leadership

Kampgrounds of America, Inc.; Warrentown (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Kampgrounds Of America, Inc. is seeking a Store Lead to oversee inventory, displays, pricing, and profitability at a KOA location. The role emphasizes strong leadership, staff development, and vendor coordination while ensuring a customer-focused shopping experience for campground guests.

The Store Lead will implement purchasing plans, monitor inventory levels, and train the guest services team, contributing to a well-organized, profitable store aligned with KOA's culture and safety standards.

Qualifications

• High School diploma or equivalent.
• Experience in retail or related field.
• Conversant in English language.
• Strong decision-making ability.
• Excellent communication, collaboration, and delegation skills with ability to manage confrontation.
• Ability to motivate, lead and develop a diverse team.
• Strong working knowledge of operational procedures.
• Comfortable in a fast-paced and high-pressure environment.
• Ability to read and maintain a budget.
• Motivated, goal oriented and results driven.
• Ability to maintain confidentiality.
• Able to work nights, weekends, and holidays.
• Valid Driver’s license.

Responsibilities

• Design creative displays and adjust according to sales, season and product.
• Formulate pricing policies by reviewing merchandising reports, determining additional needed sales promotions, authorizing clearance sales and studying trends.
• Assess and maintain proper inventory levels and turnover rate through an inventory control system.
• Prepare reports as required, relating to procedures, efficiency, sales, etc.
• Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
• Attend industry shows and purchase product under the direction of management.
• Perform inventory audits according to expected property timelines.
• Build relationships with vendors, report on any buying trends and understand customer demands.
• Coordinate building of displays and inventory control with guest services team.
• Provide training to guest services team as needed.
• Fully comprehend and utilize functions of the front desk computer inventory system.
• Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
• Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
• Directed by GM/AGM, monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.

Skills

Retail experience

English proficiency

Leadership

Budget management

Communication

Decision making

Team development

Operational procedures

Adaptability

Availability

Driver’s license

Confidentiality

Education

High school diploma

Job description

Kampgrounds Of America, Inc. is seeking a Store Lead to oversee inventory, displays, pricing, and profitability at a KOA location. The role emphasizes strong leadership, staff development, and vendor coordination while ensuring a customer-focused shopping experience for campground guests.

The Store Lead will implement purchasing plans, monitor inventory levels, and train the guest services team, contributing to a well-organized, profitable store aligned with KOA's culture and safety standards.