Store Lead: Grow Teams, Deliver Sales & Ops Excellence

Sally Beauty Holdings, LLC; Jackson (TN); On-site; USD 40,000 - 56,000; Full time

Job summary

Cosmo Prof in Jackson, TN, is seeking an Assistant Manager to lead store operations, develop the team, and deliver exceptional customer experiences. You will support the Store Manager in achieving KPIs, guiding daily activities, and upholding brand standards across merchandising, staffing, and omni-channel initiatives.

Ideal candidates have 3+ years of retail sales or customer service experience and at least 1 year in a supervisory role, with strong communication skills and scheduling

Qualifications

• High School Diploma or equivalent.
• 3+ years retail sales/customer service experience.
• 1+ year supervisory/management experience preferred.
• Ability to lead or support a team to meet business objectives.
• Scheduling availability to meet business needs.
• Cosmetology license desirable, but not required.

Responsibilities

• Provide supervision and supports direction planning of associates to deliver an exceptional client experience.
• Develop strategies to achieve KPIs and financial targets through analysis and accountability.
• Lead store operations, including brand standards, merchandising, and omni-channel execution.
• Manage inventory, payroll hours, opening/closing procedures, and adherence to company directives.
• Ensure store safety and loss prevention practices are followed.

Skills

Communication

Team leadership

Customer service

Scheduling availability

Brand standards

Education

High School Diploma or equivalent

Cosmetology license desirable

Job description

Cosmo Prof in Jackson, TN, is seeking an Assistant Manager to lead store operations, develop the team, and deliver exceptional customer experiences. You will support the Store Manager in achieving KPIs, guiding daily activities, and upholding brand standards across merchandising, staffing, and omni-channel initiatives.

Ideal candidates have 3+ years of retail sales or customer service experience and at least 1 year in a supervisory role, with strong communication skills and scheduling