Store Lead: Grow Sales & Inspire Customer Experience

CSC Generation Enterprise; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Sur La Table in Houston is seeking an Assistant Store Manager to support the General Manager in achieving sales goals, store operations, and staff performance. You will lead by example, coach employees, and ensure customer service standards are met.

You will help schedule staff, manage training, and communicate SOPs and corporate policies. The role requires 1–2 years of retail leadership and a proven ability to drive results in a fast-paced environment.

Qualifications

• 1–2 years of progressively responsible retail management experience.
• Experience driving sales and motivating high performing sales teams.
• Experience training others and holding teams accountable.
• Proficient in POS Systems.
• Proficient with MS Office Suite (Outlook, Word and Excel).
• May require Food Handlers Permit or Food Manager Certification.

Responsibilities

• Models and holds employees accountable to customer service standards.
• Supports and/or delivering training for all employees.
• Models and ensures all Sur La Table policies and SOPs are communicated effectively to employees, maintained and consistently followed.
• Supports the GM or SM in staffing the store according to retail census and seasonal needs.
• Works as part of a high-performing team to achieve store’s sales plan; supports selling as Manager on Duty.
• Provides coaching in the moment and performance feedback to employees.

Skills

Retail management

Sales motivation

Training others

Policy communication

Staff coaching

Education

Food Handler Permit or Food Manager Certification

Tools

POS Systems

MS Office Suite

Job description

Sur La Table in Houston is seeking an Assistant Store Manager to support the General Manager in achieving sales goals, store operations, and staff performance. You will lead by example, coach employees, and ensure customer service standards are met.

You will help schedule staff, manage training, and communicate SOPs and corporate policies. The role requires 1–2 years of retail leadership and a proven ability to drive results in a fast-paced environment.