Store Lead: Elevate Service, Drive Sales & Profit

Ralph Lauren; Naples (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ralph Lauren Naples seeks an experienced retail leader to drive a memorable shopping experience and revenue growth. You will lead the sales floor, partner with the General Manager, and develop the store team to uphold Ralph Lauren's elevated image.

Responsibilities include managing staff, setting goals, mentoring teammates, and ensuring exceptional customer service while maintaining visual standards and loss prevention procedures.

Qualifications

• Elevated brand image and leadership to reflect Ralph Lauren's standards.
• Guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development.
• Strong verbal and written communication skills.
• Strong interpersonal skills for collaboration with store team and customers.
• Analytical and financial acumen for sales, margin and budgets.
• Relevant work experience in fashion retail or leadership roles preferred.
• Computer skills including Word, Excel, PowerPoint and Outlook.

Responsibilities

• Lead the sales floor to achieve sales and profit goals.
• Collaborate with General Manager to develop operating budgets and monitor performance.
• Establish sales goals for associates and supervise staff to maximize sales and profit.
• Create a welcoming environment to drive customer traffic and loyalty.
• Mentor staff and implement initiatives that support exceptional service standards.
• Provide feedback to buying and allocation teams on high-potential items and classifications.
• Execute visual presentation initiatives aligned with the brand image and store standards.
• Establish and enforce loss prevention procedures to protect assets.
• Recruit, supervise, and develop staff, filling open roles promptly.
• Support promotional strategies to boost sales and market presence.

Skills

Leadership

Negotiation

Written communication

Interpersonal skills

Analytical skills

Financial acumen

Staff development

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ralph Lauren Naples seeks an experienced retail leader to drive a memorable shopping experience and revenue growth. You will lead the sales floor, partner with the General Manager, and develop the store team to uphold Ralph Lauren's elevated image.

Responsibilities include managing staff, setting goals, mentoring teammates, and ensuring exceptional customer service while maintaining visual standards and loss prevention procedures.