Store Lead: Elevate Sales & Customer Experience

Tailored Brands; Avondale (AZ); On-site; USD 40,000 - 48,000; Full time

Job summary

The Men's Wearhouse, Avondale store is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and uphold store operations. You will be the on-duty manager, opening/closing and ensuring brand standards are met.

You will foster an inclusive, high-energy selling environment, train staff on customer service, and use reports to guide decisions while delivering a premier customer experience.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Lead store staff to achieve sales, service, and operational goals when on duty.

Skills

Retail experience

Coaching

Customer service

Communication

Leadership

Tools

POS System

Microsoft Office

CRM software

Job description

The Men's Wearhouse, Avondale store is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and uphold store operations. You will be the on-duty manager, opening/closing and ensuring brand standards are met.

You will foster an inclusive, high-energy selling environment, train staff on customer service, and use reports to guide decisions while delivering a premier customer experience.