Store Lead — Drive Sales & Team Excellence

Purple Innovation, LLC; University Place (WA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Match

Flexible PTO

Earn a Mattress

Purple Swag

Amazing Purple Products

Job summary

Purple is hiring a Store Manager for our University Place, WA location. You will oversee daily operations, manage 4-5 associates, engage with customers, and drive store profitability in alignment with Purple's values.

The role emphasizes leadership, coaching, and performance management, with a base salary of $65,000 plus monthly commissions on qualifying mattress sales. A strong customer service mindset and ability to adapt to technology are essential.

Qualifications

• Minimum of high school diploma; bachelor’s degree strongly preferred.
• 5+ years of experience working in a retail environment, ideally in a store manager role.
• Be comfortable learning & adapting to new technology
• Excellent interpersonal communication capabilities
• Customer service-oriented attitude
• Ability to stay organized and manage time effectively
• Strengths in leadership, management, team building, and problem solving
• Understanding of basic business management functions
• Enthusiasm and a positive attitude
• Proven competencies in effective communication and management
• Willingness to learn and tackle new challenges

Responsibilities

• Drive Sales & KPIs.
• Make strategic and operational decisions that align with Purple’s values.
• Drive sales and results through sales strategies to meet Purple’s performance metrics.
• Establish clear goals, consistently monitor progress, and track store performance.
• Take ownership of personal and team sales and performance results.
• Hire and develop top talent.
• Coach, model, and deliver selling behavior that aligns with Purple’s strategy.
• Foster a positive work environment where employees enjoy coming to work.
• Manage and lead a team of approximately 4-5 associates.
• Uphold Visual and Operational Standards.
• Adheres to all Purple retail policies including safety and operational standards.
• Utilize company resources to prepare and set up visual marketing displays and promotional materials.
• Create a customer centric and solution-oriented environment.
• Ability to learn and communicate product knowledge to match customer’s needs.
• Exemplify and lead with company values (i.e. safety, community, communication, development, accountability and innovation)

Skills

Leadership

Management

Team building

Customer service

Communication

Time management

Problem solving

Interpersonal skills

Adaptability

Enthusiasm

Education

High school diploma

Bachelor’s degree preferred

Job description

Purple is hiring a Store Manager for our University Place, WA location. You will oversee daily operations, manage 4-5 associates, engage with customers, and drive store profitability in alignment with Purple's values.

The role emphasizes leadership, coaching, and performance management, with a base salary of $65,000 plus monthly commissions on qualifying mattress sales. A strong customer service mindset and ability to adapt to technology are essential.