Store Lead: Customer Service & Night Ops

Safeway

Everett (WA)

On-site

USD 29,000 - 36,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
PTO
Paid holidays
Sick pay
401k retirement

Job summary

Safeway in Everett, WA seeks a capable Person In Charge to lead front-end operations in the Store Manager's absence. You will deliver friendly customer service, supervise temps and store staff at night, and ensure high standards of profit, efficiency, and safety.

Responsibilities include cashier-checker duties, stock replenishment, and maintaining policy compliance, with opportunities to develop leadership and operational excellence in a dynamic retail environment.

Qualifications

  • Ability to follow company customer service procedures.
  • Ability to interact with customers and co-workers.
  • Ability to understand and follow instructions.
  • Knowledge of all positions within the store.
  • Ability to work independently.
  • Desirable: Prior clerk or manager experience.

Responsibilities

  • Provide customer service as defined by the employer within policy.
  • Handle emergencies, complaints, and supervise all store personnel.
  • Maintain familiarity with company policies and procedures.
  • Supervise sales floor, monitor service and replenishment of products.
  • Replace stock in displays near checkout area.
  • Maintain a clean and safe work environment.
  • Assist cashiers with register and scanner issues.
  • Perform basic office functions to assist customers.
  • Operate cash register and total customer bills.
  • Receive payment and count back change.
  • Bag groceries and assist with carry out.

Skills

Customer service
Communication
Follow instructions
Store policies
Independence
Clerk/Manager experience

Job description

Safeway in Everett, WA seeks a capable Person In Charge to lead front-end operations in the Store Manager's absence. You will deliver friendly customer service, supervise temps and store staff at night, and ensure high standards of profit, efficiency, and safety.

Responsibilities include cashier-checker duties, stock replenishment, and maintaining policy compliance, with opportunities to develop leadership and operational excellence in a dynamic retail environment.

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