Night Crew Lead: Customer-First Grocery Ops

Safeway; Sedona (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Safeway is seeking a Night Crew Supervisor to support the Grocery Manager in directing the night shift, supervising staff, and ensuring smooth department operations. The role emphasizes fast, friendly, and courteous customer service while maintaining product quality and inventory control.

You will train associates, handle displays and merchandising, and uphold safety and loss prevention policies. This position may require nights, weekends, and holidays with varied hours.

Qualifications

• Friendly and courteous demeanor with initiative and composure when handling customers and coworkers.
• Ability to cooperate as part of a team and to work independently when store is closed.
• Good oral and written communication skills.
• Must be able to stand and walk for long periods and handle objects up to 80 lbs.
• Mental alertness for accurate, safe performance and ability to perform repetitious tasks.

Responsibilities

• Assists the Grocery Manager in directing the operation of the grocery department, including supervising and training personnel on the night crew.
• Supervises and participates in all night crew activities to maximize sales, earnings, and customer satisfaction; reports incidents to the Grocery Manager and Store Director.
• Maintains product quality; rotates, stocks, faces, discards out of code items and maintains backroom; cleans and dusts shelves.
• Assists in ordering, receiving, storing, stocking, inventory control and building displays; operates equipment; maintains a safe and sanitary environment.
• Assists in planning merchandise requirements and special sales needs.
• Verifies orders against invoices and audits contents; completes forms and reports.
• Implements Company policies; controls shrink; handles reclamation processes.
• Encourages customer-focused atmosphere and maintains vendor relations.
• Implements loss prevention and security policies after hours.
• Performs duties accurately, safely, with honesty and integrity.
• Performs other duties as assigned.

Job description

Safeway is seeking a Night Crew Supervisor to support the Grocery Manager in directing the night shift, supervising staff, and ensuring smooth department operations. The role emphasizes fast, friendly, and courteous customer service while maintaining product quality and inventory control.

You will train associates, handle displays and merchandising, and uphold safety and loss prevention policies. This position may require nights, weekends, and holidays with varied hours.