Store Lead: Customer-First Ops & Growth

Dollar General Corporation; Willard (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Dollar General Corporation, a leading discount retailer, seeks an Assistant Store Manager to support daily store operations and customer service excellence in our Ohio location. You will assist with staff supervision, merchandising, and cash handling, while ensuring adherence to company policies and procedures.

Ideal candidates bring a strong background in retail, a customer-first mindset, and the ability to manage inventory, planograms, and store deposits.

Qualifications

• High school diploma or equivalent strongly preferred.
• 1 year retail experience and 6 months supervisory experience preferred.
• Excellent customer service and communication skills.
• Ability to operate cash register and process transactions.
• Ability to drive own vehicle to bank deposits.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Problem solving

Organizational skills

Reading comprehension

Numerical skills

Cash handling

Cashier reports

Drive to bank deposits

Education

High school diploma or equivalent

Retail supervisory experience (1 year; 6 months supervision preferred)

Tools

Cash register

Job description

Dollar General Corporation, a leading discount retailer, seeks an Assistant Store Manager to support daily store operations and customer service excellence in our Ohio location. You will assist with staff supervision, merchandising, and cash handling, while ensuring adherence to company policies and procedures.

Ideal candidates bring a strong background in retail, a customer-first mindset, and the ability to manage inventory, planograms, and store deposits.