Store Lead — Customer Experience & Operations

Goodwill Industries of the Palm Beaches & Treasure Coast; Town of Florida (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employer Paid Life Insurance

401K Retirement Plan with an Employer Match

Paid Time Off

25% Store Discount

Access to a Life Coach

Training and Development Opportunities

Comprehensive Wellness Program with Incentives

Job summary

A community-focused organization is seeking a Keyholder to lead daily store operations in New York. This role involves ensuring a positive experience for customers, donors, and team members. Key responsibilities include managing store openings and closings, overseeing donation flow, and maintaining store standards. Candidates should have a high school diploma or GED, with previous retail or supervisory experience preferred. Benefits include employer-paid life insurance, a 401K plan, paid time off, and education assistance.

Qualifications

• Previous retail or supervisory experience preferred.
• Ability to lift up to 40 lbs. and stand for long periods.
• Reliable transportation and flexibility to work evenings and weekends.

Responsibilities

• Deliver world-class customer service and promote a safe, positive environment.
• Open and close the store, assign registers and daily duties, and complete daily reports.
• Oversee donation flow, inventory rotation, and merchandising standards.
• Ensure compliance with loss prevention, safety, and risk management procedures.
• Maintain a clean, organized, and well-stocked sales floor.

Skills

Strong communication

Leadership

Organizational skills

Basic computer knowledge

Education

High school diploma or GED

Job description

A community-focused organization is seeking a Keyholder to lead daily store operations in New York. This role involves ensuring a positive experience for customers, donors, and team members. Key responsibilities include managing store openings and closings, overseeing donation flow, and maintaining store standards. Candidates should have a high school diploma or GED, with previous retail or supervisory experience preferred. Benefits include employer-paid life insurance, a 401K plan, paid time off, and education assistance.