Store Lead — Customer Experience Champion

Austin Community College; Seattle (WA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

$250 new hire gift card

40% employee discount

Health benefits

13 days of PTO

Job summary

A leading home goods retailer in Seattle is seeking a Keyholder to join their retail team. In this role, you will enhance customer experiences, support team culture, and lead store operations. You will be responsible for recruitment, problem-solving, and ensuring compliance with store policies. A high school diploma is required, with a preference for supervisory experience in retail. Benefits include generous employee discounts, health coverage, and PTO. This is an hourly role with pay ranging from $22.00-$24.00 per hour depending on experience.

Qualifications

• Minimum of 1 year of supervisory experience in a customer-focused environment.
• Retail visual merchandising experience is preferred.
• Ability to lift up to 40 pounds occasionally.

Responsibilities

• Lead sales floor leadership and enhance customer experience.
• Recruit talent in the local community.
• Resolve customer concerns to positive outcomes.

Skills

Leadership

Customer Service

Retail Operations

Visual Merchandising

Problem Solving

Education

High School diploma or equivalent

Tools

POS Systems

Inventory Management Software

Job description

A leading home goods retailer in Seattle is seeking a Keyholder to join their retail team. In this role, you will enhance customer experiences, support team culture, and lead store operations. You will be responsible for recruitment, problem-solving, and ensuring compliance with store policies. A high school diploma is required, with a preference for supervisory experience in retail. Benefits include generous employee discounts, health coverage, and PTO. This is an hourly role with pay ranging from $22.00-$24.00 per hour depending on experience.