Store Lead - Customer Experience & Operations

O'Reilly Auto Parts; Port Townsend (WA); On-site; USD 23,598 - 32,373; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health/Wellbeing Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is looking for an Assistant Store Manager in Port Townsend, Washington. This role involves supporting the Store Manager in sales, customer service, and store operations. Responsibilities include supervising team members, ensuring excellent customer service, and managing the store during the Store Manager's absence. Strong sales management experience and bilingual candidates are encouraged to apply. The position includes competitive wages, benefits, and opportunities for career growth.

Qualifications

• Experience in sales management or retail environment.
• Proficient in customer service techniques.
• Strong communication and leadership skills.

Responsibilities

• Support the Store Manager in sales and operations.
• Lead the store team in providing customer service.
• Manage store in the absence of the Store Manager.
• Ensure high levels of customer satisfaction at the retail showroom.
• Supervise staff and assist with hiring and training.
• Handle store opening and closing procedures.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Education

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts is looking for an Assistant Store Manager in Port Townsend, Washington. This role involves supporting the Store Manager in sales, customer service, and store operations. Responsibilities include supervising team members, ensuring excellent customer service, and managing the store during the Store Manager's absence. Strong sales management experience and bilingual candidates are encouraged to apply. The position includes competitive wages, benefits, and opportunities for career growth.