Store Lead: Customer Experience & Operations

Dollar General; Livingston (LA); On-site; USD 40,000 - 52,000; Full time

Job summary

Dollar General in Livingston, LA is seeking an Assistant Store Manager to support a clean, customer-first store, supervise staff, manage merchandise presentation, and assist deposits and cash control.

You will open/close days, train employees, ensure policy compliance, manage inventory, execute planograms, and help lead the store in the Store Manager's absence. Strong teamwork and problem solving are essential.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions and generate reports.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Leadership

Communication

Problem solving

Attention to detail

Reading diagrams & manuals

Cash handling

Education

High school diploma or equivalent

Job description

Dollar General in Livingston, LA is seeking an Assistant Store Manager to support a clean, customer-first store, supervise staff, manage merchandise presentation, and assist deposits and cash control.

You will open/close days, train employees, ensure policy compliance, manage inventory, execute planograms, and help lead the store in the Store Manager's absence. Strong teamwork and problem solving are essential.