Store Lead & Customer Experience Manager

Glow Brands; Ankeny (IA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Flexible Scheduling

401(k) with Company Match

Employee Discounts

Professional Development

Casual Dress Code

Job summary

Buff City Soap in Ankeny, IA is seeking an Assistant Store Manager to lead daily Makery operations, coach staff, and deliver energetic, client‑centric service. You will help drive store performance, ensure operational excellence, and model behaviors that align with company goals.

The role emphasizes supervising Makery activities, maintaining a clean environment, achieving productivity targets, and supporting the Store Manager with revenue and expense management.

Qualifications

• Leadership and coaching of team members.
• Strong communication across levels and departments.
• Ability to drive store performance and deliver client‑centric service.

Responsibilities

• Monitor daily Makery operations in a fast‑paced setting.
• Lead by example to deliver sales and quality products.
• Maintain a clean, professional Makery environment and coach staff.
• Set clear goals and provide training and feedback.
• Manage stock of materials and production items.
• Generate sales reports and assist with revenue and expense control.
• Support Store Manager and oversee Makery activities during shifts.

Skills

Management experience

Sales experience

Communication skills

Education

College education preferred

Job description

Buff City Soap in Ankeny, IA is seeking an Assistant Store Manager to lead daily Makery operations, coach staff, and deliver energetic, client‑centric service. You will help drive store performance, ensure operational excellence, and model behaviors that align with company goals.

The role emphasizes supervising Makery activities, maintaining a clean environment, achieving productivity targets, and supporting the Store Manager with revenue and expense management.