Store Lead & Customer Experience Leader

Omaha Kroc; Arlington Heights (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Positive community impact

Professional development

Supportive work environment

Comprehensive benefits package

Job summary

The Salvation Army in Arlington Heights, IL is seeking a Lead Store Sales Associate to support the store management team and oversee daily retail operations. You will contribute to a positive customer experience, manage opening/closing tasks, and support sales strategies at our location.

This role emphasizes cash handling, POS usage, and adherence to bank procedures, with a focus on maintaining store standards and an inviting shopping environment for the community.

Qualifications

• High School Graduate or Equivalent.
• Ability to speak, write and understand English for effective communication.
• Proficient cash handling and accurate change-giving abilities.
• Valid Driver's License and personal transportation for bank runs.
• Must be able to pass a Motor Vehicle Record Search.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.

Skills

English communication

Cash handling

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Payroll program

Job description

The Salvation Army in Arlington Heights, IL is seeking a Lead Store Sales Associate to support the store management team and oversee daily retail operations. You will contribute to a positive customer experience, manage opening/closing tasks, and support sales strategies at our location.

This role emphasizes cash handling, POS usage, and adherence to bank procedures, with a focus on maintaining store standards and an inviting shopping environment for the community.