Store Lead & Customer Experience Coach

Tailored Brands, Inc.; Jonesboro (AR); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid time off

Employee discount

Quarterly incentive program

Job summary

Tailored Brands, Inc. is seeking a Store Lead in Jonesboro, AR to partner with the Store Manager and support the team in achieving sales, service, and operational goals. You will coach staff, open/close the store when on duty, and uphold brand standards while delivering a remarkable customer experience.

The role emphasizes leadership, training, and the ability to execute store initiatives, ensuring consistent performance and a welcoming shopping environment for customers.

Qualifications

• Minimum of 1 year of retail or sales experience.
• Self-motivated, results oriented, strategic thinker.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, and POS usage.

Responsibilities

• Support Store Manager to achieve sales and service goals.
• Coach and develop the store team for high performance.
• Ensure operational excellence and proper staffing.
• Lead store on duty with responsibility for opening and closing.
• Communicate priorities and drive a superior customer experience.

Skills

Retail experience

Leadership

Communication

POS systems

Training staff

Tools

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead in Jonesboro, AR to partner with the Store Manager and support the team in achieving sales, service, and operational goals. You will coach staff, open/close the store when on duty, and uphold brand standards while delivering a remarkable customer experience.

The role emphasizes leadership, training, and the ability to execute store initiatives, ensuring consistent performance and a welcoming shopping environment for customers.