Store Lead & Customer Experience Coach

Tailored Brands, Inc.; Green Bay (WI); On-site; USD 23,000 - 29,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead in Green Bay, WI to partner with the Store Manager in coaching a sales-focused team and delivering an outstanding customer experience. The role involves opening/closing the store on duty, leading staff, and executing store programs to drive growth and brand standards.

Ideal candidates bring retail or sales experience, strong leadership, and the ability to train teams while maintaining operational excellence in a fast-paced environment.

Qualifications

• Minimum 1 year of retail or sales experience.
• Strong leadership and communication skills.
• Self-motivated, results oriented, strategic thinker.
• Ability to train and develop high performing store teams.
• Proficient in POS systems, Microsoft Office, and video conferencing.

Responsibilities

• Support Store Manager to achieve sales performance through coaching and development.
• Open and close the store when on duty as manager on duty.
• Lead store staff to meet sales, service and operational goals.
• Drive customer experience and operational excellence.
• Communicate priorities and drive initiatives across the team.

Skills

Retail experience

Leadership

Communication

Training/Developing

Problem-solving

Organizational skills

Active listening

Technology proficiency

Tools

POS System

Microsoft Office

Video Conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead in Green Bay, WI to partner with the Store Manager in coaching a sales-focused team and delivering an outstanding customer experience. The role involves opening/closing the store on duty, leading staff, and executing store programs to drive growth and brand standards.

Ideal candidates bring retail or sales experience, strong leadership, and the ability to train teams while maintaining operational excellence in a fast-paced environment.