Store Lead & Customer Experience Champion

Goodwill Industries Manasota Inc; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employer Paid Life Insurance

401K Retirement Plan with an Employer

Paid Time Off

25% Store Discount

Teladoc copays

Life Coach

Training and Development Opportunities

Education Assistance and Incentives

Comprehensive Wellness Program with In

Job summary

Goodwill Industries Manasota Inc in West Palm Beach, FL is seeking a Keyholder to help lead daily store operations, open and close the store, and support team members while promoting a positive, customer-focused environment.

You will oversee donation flow, inventory, and merchandising, ensure loss prevention and safety compliance, and model Goodwill’s values. A high school diploma or GED is preferred, with prior retail or supervisory experience.

Qualifications

• High school diploma or GED preferred.
• Previous retail or supervisory experience preferred.
• Strong communication, leadership, and organizational skills.
• Basic computer knowledge and attention to detail.
• Ability to lift up to 40 lbs. and stand for long periods.
• Reliable transportation and flexibility to work evenings and weekends.

Responsibilities

• Deliver world-class customer service and promote a safe, positive environment.
• Open and close the store, assign registers and daily duties, and complete daily reports.
• Oversee donation flow, inventory rotation, and merchandising standards.
• Ensure compliance with loss prevention, safety, and risk management procedures.
• Maintain a clean, organized, and well-stocked sales floor.
• Support and model Goodwill’s Core Values and Guiding Principles.

Skills

Customer service

Leadership

Communication

Organizational skills

Education

High school diploma or GED

Tools

Basic computer knowledge

Job description

Goodwill Industries Manasota Inc in West Palm Beach, FL is seeking a Keyholder to help lead daily store operations, open and close the store, and support team members while promoting a positive, customer-focused environment.

You will oversee donation flow, inventory, and merchandising, ensure loss prevention and safety compliance, and model Goodwill’s values. A high school diploma or GED is preferred, with prior retail or supervisory experience.