Store Lead & Customer Experience Champion

The Salvation Army USA Central Territory; Independence (MO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

On-the-job training

Professional growth

Comprehensive benefits package

Paid time off

Paid holidays

Job summary

The Salvation Army USA Central Territory seeks a Store Lead Sales Associate to support the store management team in daily operations, drive sales, manage inventory and provide excellent customer service. This leadership role assists with opening/closing, banking tasks, and staff guidance as needed.

Strong communication, cash handling, and basic computer skills are essential. A high school diploma or GED is required, with prior retail or thrift store experience preferred and a valid driver's

Qualifications

• High school diploma or GED required.
• Previous retail or thrift store experience required.
• Leadership or keyholder experience preferred.

Responsibilities

• Support management with product sales, acquisition and merchandising.
• Assist with store opening and closing procedures.
• Handle banking tasks, including daily deposits and cash reconciliation.
• Help achieve sales, production, and donation goals.
• Manage product rotation and inventory flow to maintain a fresh sales floor.
• Deliver outstanding customer service and promote a welcoming environment.

Skills

Communication skills

Customer service

Cash handling

POS systems

Microsoft Office

Education

High school diploma or GED

Leadership or keyholder experience

Tools

POS systems

Payroll systems

Microsoft Office

Job description

The Salvation Army USA Central Territory seeks a Store Lead Sales Associate to support the store management team in daily operations, drive sales, manage inventory and provide excellent customer service. This leadership role assists with opening/closing, banking tasks, and staff guidance as needed.

Strong communication, cash handling, and basic computer skills are essential. A high school diploma or GED is required, with prior retail or thrift store experience preferred and a valid driver's