Store Lead: Retail Ops & Customer Experience

The Salvation Army USA Central Territory; Cedar Falls (IA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid vacation

Sick time

Holidays

Voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension

Job summary

The Salvation Army USA Central Territory’s thrift store is seeking a Lead Store Sales Associate to support the store management team with daily retail operations and customer service excellence. You will help with opening/closing tasks, banking, and meeting sales goals in a mission-driven environment.

Join a team that values professional development, competitive benefits, and strong community impact while developing leadership and store operations skills.

Qualifications

• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with store operations, sales and product acquisition tasks.
• Execute store opening and closing procedures.
• Handle banking and daily deposits.
• Assist in achieving product acquisition, production and sales goals.

Skills

English communication

POS & payroll software

Cash handling

Education

High school diploma

Job description

The Salvation Army USA Central Territory’s thrift store is seeking a Lead Store Sales Associate to support the store management team with daily retail operations and customer service excellence. You will help with opening/closing tasks, banking, and meeting sales goals in a mission-driven environment.

Join a team that values professional development, competitive benefits, and strong community impact while developing leadership and store operations skills.