Store Lead: Customer Experience & Operations

Omaha Kroc; Edina, Northern (MN, KY); Hybrid; USD 31,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development and growth

Mission-driven work environment

Positive community impact

Job summary

The Salvation Army is seeking a Lead Store Sales Associate to support our store management team in Minnesota. This full-time role involves maintaining efficient store operations, delivering excellent customer service, and supporting our mission through daily retail activities.

Qualifications include a high school diploma, strong English communication, cash handling, and basic computer skills. The position requires occasional travel to multiple locations and a commitment to our charitable mission.

Qualifications

• High School Graduate or Equivalent.
• Basic computer skills including POS system and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.

Skills

English communication

POS system

Payroll program

Cash handling

Education

High School Diploma

Tools

Point of Sale (POS) system

Payroll software

Job description

The Salvation Army is seeking a Lead Store Sales Associate to support our store management team in Minnesota. This full-time role involves maintaining efficient store operations, delivering excellent customer service, and supporting our mission through daily retail activities.

Qualifications include a high school diploma, strong English communication, cash handling, and basic computer skills. The position requires occasional travel to multiple locations and a commitment to our charitable mission.