Store Lead: Coaching & Operations Leader

Jos. A. Bank Clothiers; Dublin (OH); Presencial; USD 22 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

401K match

Paid time off

Employee discount

Quarterly incentive program

Resumo da oferta

Jos. A. Bank Clothiers in Dublin, OH is seeking a Store Lead to partner with the Store Manager in coaching and developing the team, driving sales performance, and ensuring operational excellence during manager-on-duty shifts.

You will be responsible for leading staffing, training, and messaging to ensure a high quality customer experience and adherence to brand standards across store operations.

Qualificações

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsabilidades

• Inspire store team to achieve their best performance
• Execute to maximize growth and potential
• Create an engaged and inclusive store environment
• Elevate the customer experience through operational excellence
• Exceed customer expectations in all interactions
• Lead store staff to achieve sales, service, and operational goals when on duty
• Coach by example and communicate priorities to staff
• Assist in recruiting store staff and promote an inclusive environment
• Leverage store reports to drive business decisions
• Participate in outreach opportunities and pass leads to Store Manager
• Identify performance opportunities and contribute to development plans
• Ensure proper staffing to execute initiatives and tasks
• Train store staff on internal operational functions
• Stay informed on corporate directives and store programs
• Implement store programs to increase efficiencies in sales and branding
• Contribute to an engaged and inclusive store environment
• Provide training and development guidance to staff
• Direct store meetings to keep team updated on directives
• Foster customer service standards and brand consistency

Conhecimentos

Retail experience

Communication skills

Leadership skills

Organizational skills

Training and development

Technology proficiency

POS system literacy

Ferramentas

Microsoft Office

Video conferencing

Descrição da oferta de emprego

Jos. A. Bank Clothiers in Dublin, OH is seeking a Store Lead to partner with the Store Manager in coaching and developing the team, driving sales performance, and ensuring operational excellence during manager-on-duty shifts.

You will be responsible for leading staffing, training, and messaging to ensure a high quality customer experience and adherence to brand standards across store operations.