Store Lead & On-Duty Manager — Coaching & Ops

Jos. A. Bank Clothiers; Columbia (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Paid time off

Employee discount

Quarterly incentive program

Job summary

Jos. A. Bank Clothiers seeks a Store Lead to partner with the Store Manager in coaching a high-performing team and achieving sales targets. You will manage store opening/closing as the on-duty manager and ensure operational excellence aligns with brand standards.

You will lead with strong communication, recruit and develop staff, and drive a customer-centric experience. This role emphasizes teamwork, service, and adherence to company directives across shifts.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail experience

Leadership

Communication skills

Active listening

Training & development

Tech proficiency

POS systems

Tools

Microsoft Office

Job description

Jos. A. Bank Clothiers seeks a Store Lead to partner with the Store Manager in coaching a high-performing team and achieving sales targets. You will manage store opening/closing as the on-duty manager and ensure operational excellence aligns with brand standards.

You will lead with strong communication, recruit and develop staff, and drive a customer-centric experience. This role emphasizes teamwork, service, and adherence to company directives across shifts.