Store Lead & Brand Ambassador

URBN Urban Outfitters, Inc.; Washington (District of Columbia); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder to assist the store management team in supervising daily operations and delivering an engaging customer experience at 3009 M St NW, Washington, DC 20007.

The role emphasizes leadership, teamwork, and excellence in customer service. The candidate will drive sales, support omni-channel processes, and uphold brand standards while fitting flexible hours to match store needs and schedule.

Qualifications

• Love for the FP brand and its values.
• Demonstrates leadership and decision-making in a store setting.
• Proven ability to work well in a team and support others.
• Willingness to work nights, weekends, and holidays to meet store needs.
• Eagerness to learn and progress within the organization.

Responsibilities

• Lead store operations with the management team while delivering outstanding customer experiences.
• Drive sales through engaging service, styling, and outfit recommendations.
• Ensure omni-channel order processing and timely shelf replenishment.

Skills

Brand passion

Leadership

Team player

Flexible hours

Growth mindset

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder to assist the store management team in supervising daily operations and delivering an engaging customer experience at 3009 M St NW, Washington, DC 20007.

The role emphasizes leadership, teamwork, and excellence in customer service. The candidate will drive sales, support omni-channel processes, and uphold brand standards while fitting flexible hours to match store needs and schedule.