Store Lead & Brand Ambassador

Tapestry (Coach/Kate Spade); Howell (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, delivering exceptional customer experiences and driving sales targets. You will embody Coach values and increase brand awareness while supporting store operations and company initiatives.

The role emphasizes team development, data-driven insights, and adherence to store policies to ensure a positive customer journey and inclusive culture within the team.

Qualifications

• 1+ years of equivalent experience in managing competitive retail space at the lead supervisor level.
• Ability to lift up to 50 pounds and handle stock/props as needed.
• Willingness to recruit, interview, and train team members and provide coaching.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of company initiatives and supports full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.

Skills

Leadership

Sales targeting

Customer service

Team collaboration

Job description

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, delivering exceptional customer experiences and driving sales targets. You will embody Coach values and increase brand awareness while supporting store operations and company initiatives.

The role emphasizes team development, data-driven insights, and adherence to store policies to ensure a positive customer journey and inclusive culture within the team.