Store Leader & Brand Ambassador

Tapestry, Inc.; Florida; On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador to lead on the sales floor, delivering an exceptional customer experience while embodying the Coach brand. You will help implement company initiatives and support store operations, fostering a growth mindset among the team.

The role emphasizes leadership, customer focus, and collaboration to achieve KPIs and create a positive, inclusive retail environment.

Qualifications

• 1+ years of experience managing a competitive retail space at lead supervisor level.
• Ability to lift up to 50 lbs as needed on shop floor and stockroom.
• Proven ability to lead teams and drive sales targets on the floor.

Responsibilities

• Maintain a strong leadership presence on the sales floor to meet sales targets and deliver an exceptional customer experience.
• Serve as Brand Ambassador embodying Coach values and increasing brand awareness.
• Lead implementation of company initiatives and support full operation of the business.
• Foster a growth mindset for business and personal development initiatives.
• Recruiting, interviewing, performance evaluation, and high-level training as needed.
• Provide feedback to improve individual and team performance; ensure policy compliance.

Skills

Retail leadership

Sales analytics

Customer service

Team coaching

Job description

Coach is seeking a Brand Ambassador to lead on the sales floor, delivering an exceptional customer experience while embodying the Coach brand. You will help implement company initiatives and support store operations, fostering a growth mindset among the team.

The role emphasizes leadership, customer focus, and collaboration to achieve KPIs and create a positive, inclusive retail environment.