Store Keyholder – Sales & Guest Experience Leader

Marc Jacobs; Tinton Falls (NJ); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid holidays

Vacation time

Medical insurance

Dental insurance

401k matching

MJ product discounts

Résumé du poste

Marc Jacobs Jersey Shore store in Tinton Falls, New Jersey is seeking a Keyholder to support daily operations, sales and exceptional client experiences. You will manage opening/closing, assist guests with styling, and protect store assets while driving KPI performance.

The ideal candidate holds 3+ years in retail, demonstrates reliability, and can work evenings and holidays. Macy's-style clienteling, POS familiarity, and strong communication are essential traits.

Qualifications

• 3+ years' experience in a retail setting.
• Flexibility to work evenings, weekends, and holidays as needed.
• Excellent verbal and written communication, and strong interpersonal abilities.
• Customer-focused mindset with ability to resolve issues calmly.
• Confident in managing cash transactions and deposits; register accuracy.

Responsabilités

• De-escalate conflicts and ensure customer satisfaction.
• Achieve or exceed individual and store sales KPIs.
• Maintain guest-ready store environment and stockroom organization.
• Provide product knowledge and styling expertise to drive sales.
• Process sales transactions and cash handling; prepare deposits.

Connaissances

Retail experience

Customer service

Cash handling

POS systems

Team leadership

Description du poste

Marc Jacobs Jersey Shore store in Tinton Falls, New Jersey is seeking a Keyholder to support daily operations, sales and exceptional client experiences. You will manage opening/closing, assist guests with styling, and protect store assets while driving KPI performance.

The ideal candidate holds 3+ years in retail, demonstrates reliability, and can work evenings and holidays. Macy's-style clienteling, POS familiarity, and strong communication are essential traits.