Store Keyholder — Customer Experience Leader

Torrid; Springfield Township (Delaware County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

50% associate discount

401K with company match

Tuition reimbursement

Mental health resources

Job summary

Torrid is seeking a Keyholder in Springfield Township, Delaware County, responsible for supporting the management team in daily operations. You will ensure the store meets its objectives while providing an exceptional shopping experience.

The ideal candidate must have retail management experience and demonstrate strong customer service skills. The role includes leading a team and adapting to the fast-paced retail environment. We offer various benefits including a 50% associate discount and 401K with company match.

Qualifications

• Previous specialty/apparel retail management experience.
• Ability to multitask in a fast-paced environment.
• Flexibility to adapt to changing retail trends.

Responsibilities

• Ensure store meets company objectives and KPI goals.
• Lead team through example in customer service.
• Support management in implementing merchandise strategies.
• Perform register functions and drive add-on sales.
• Act as Manager on Duty in absence of management.

Skills

Retail management experience

Customer service skills

Ability to multitask

Trend awareness

Job description

Torrid is seeking a Keyholder in Springfield Township, Delaware County, responsible for supporting the management team in daily operations. You will ensure the store meets its objectives while providing an exceptional shopping experience.

The ideal candidate must have retail management experience and demonstrate strong customer service skills. The role includes leading a team and adapting to the fast-paced retail environment. We offer various benefits including a 50% associate discount and 401K with company match.