Store Keyholder & Customer Experience Lead

Hollywood Feed; Huntsville (AL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food

Job summary

Hollywood Feed in Huntsville, AL seeks a Third Key Holder who reports to the Store Manager and Assistant Store Manager. The role opens and closes the store, serves customers, and helps ensure safe, efficient, and profitable operations while upholding the company’s customer-first policy.

The position offers a competitive hourly wage of $15.50 to $19 per hour, with weekend availability required. Key duties include greeting customers, stocking shelves, handling POS transactions, supervising during

Qualifications

• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Open and close the store, serve customers, and ensure safe operations.
• Greet and assist customers per service standards.
• Stock shelves and unload deliveries.
• Operate the store's POS system and process transactions.
• Maintain clean, organized displays and assist with training.
• Drive company delivery vehicle for Same Day Deliveries.

Skills

Strong verbal communication

Active listening

Sales experience

Customer service

POS system knowledge

Education

High School Diploma or equivalent

Tools

POS system

Job description

Hollywood Feed in Huntsville, AL seeks a Third Key Holder who reports to the Store Manager and Assistant Store Manager. The role opens and closes the store, serves customers, and helps ensure safe, efficient, and profitable operations while upholding the company’s customer-first policy.

The position offers a competitive hourly wage of $15.50 to $19 per hour, with weekend availability required. Key duties include greeting customers, stocking shelves, handling POS transactions, supervising during