Key Holder & Store Lead – Open/Close & Customer Focus

Hollywood Feed; Alpharetta (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Employee discount

Free pet food & supplements

Job summary

Hollywood Feed in Alpharetta, GA is seeking a Third Key Holder to open and close the store, assist customers, and help ensure safe, efficient and profitable operations while upholding the company’s standard: Do what is right by the customer.

The role requires weekend availability, the ability to lift 50 lbs, and driving responsibilities for Same Day Delivery orders. A High School Diploma or equivalent and strong customer service skills are required, with the spirit to lead by example.

Qualifications

• Commitment to animal welfare and customer care.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Ability to learn store products and POS operation.
• Valid driver’s license with at least 2 years’ driving experience.

Responsibilities

• Open and close the store; ensure readiness for business.
• Greet and assist customers; uphold service standards.
• Demonstrate product knowledge for pets and customers.
• Stock deliveries and manage inventories; assist training.
• Handle Same Day Delivery orders and safety procedures.
• Maintain cleanliness and update displays; perform admin tasks.

Skills

Customer service

Sales

Verbal communication

Active listening

Education

High School Diploma or equivalent

Tools

POS system

Job description

Hollywood Feed in Alpharetta, GA is seeking a Third Key Holder to open and close the store, assist customers, and help ensure safe, efficient and profitable operations while upholding the company’s standard: Do what is right by the customer.

The role requires weekend availability, the ability to lift 50 lbs, and driving responsibilities for Same Day Delivery orders. A High School Diploma or equivalent and strong customer service skills are required, with the spirit to lead by example.