Store Key Holder: Sales Leader & Brand Ambassador

Free People; Santa Clara (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

URBN is seeking a Key Holder for its Free People store in Santa Clara, CA. You will collaborate with the management team to supervise store operations, drive sales, and deliver an engaging customer experience.

You will lead the team, manage daily tasks, support omni-channel processes, and uphold brand standards while ensuring safety and inventory accuracy. This role offers opportunities for growth within URBN's dynamic retail environment.

Qualifications

• Previous retail leadership or supervisory experience.
• Strong customer service and communication skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Passion for fashion and brand messaging.

Responsibilities

• Supervise store operations under guidance of management.
• Drive sales through personalized service and styling recommendations.
• Ensure omni-channel processes and accurate inventory.
• Lead and develop the Stylist team and support daily meetings.

Skills

Brand leadership

Customer service

Team collaboration

Flexibility

Willingness to learn

Job description

URBN is seeking a Key Holder for its Free People store in Santa Clara, CA. You will collaborate with the management team to supervise store operations, drive sales, and deliver an engaging customer experience.

You will lead the team, manage daily tasks, support omni-channel processes, and uphold brand standards while ensuring safety and inventory accuracy. This role offers opportunities for growth within URBN's dynamic retail environment.