Store Key Holder: Open/Close Leader & Customer Expert

Gopuff Becomes First Instant Commerce Company; Gilroy (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Vacation & Sick time

EAP

Job summary

BevMo! by Gopuff is seeking a Key Holder to support Retail Operations, opening/closing, and assisting during peak times. The role includes training new staff, managing stock, and ensuring accurate pricing and deposits.

You will greet customers, drive sales, and uphold store standards while learning products to recommend to shoppers. This is a full-time, on-site position with benefits and advancement opportunities.

Qualifications

• 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience.
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling
• Team-oriented mentality
• Ability to lift up to 49 pounds
• High School Diploma or equivalent

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
• Open the store early and close the store
• Assist the store in periods of high volume and provide support for new employees
• Knowledge of in house products to provide customers with recommendations
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits
• Operating scanners, cash registers, and other electronics
• Follow proper age verification policies
• Ensuring all prices and quantities are accurate and providing a customer receipt
• Processing refunds and exchanges
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Train new employees on store procedures, product knowledge, and customer service standards

Skills

Leadership experience

Cash handling

Team player

Physical stamina

Basic math

Education

High School Diploma

Job description

BevMo! by Gopuff is seeking a Key Holder to support Retail Operations, opening/closing, and assisting during peak times. The role includes training new staff, managing stock, and ensuring accurate pricing and deposits.

You will greet customers, drive sales, and uphold store standards while learning products to recommend to shoppers. This is a full-time, on-site position with benefits and advancement opportunities.