Store Head Coach & Team Builder (Retail Leader)

Rally House; Cincinnati (OH); On-site; USD 34,000 - 49,000; Full time

Job summary

Rally House is seeking a Head Coach to act as the Store Manager, guiding overall store performance, culture, and profitability in Cincinnati, Ohio. This leadership role builds strong teams, ensures daily execution of standards, and drives sales while delivering an exceptional customer experience in a sports retail environment.

You will attract, develop, and retain talent, lead performance management, and own payroll and expenses. Availability includes daytime, nights, weekends, and holidays.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Create a culture of engagement, ownership, and continuous improvement.
• Lead performance management, accountability, and recognition.
• Set priorities and ensure execution of operational standards.
• Champion the customer experience and service culture.
• Own store sales performance, payroll, and expense control.
• Lead execution of high-volume events and hot markets.
• Build a succession pipeline through intentional development plans.
• Validate process execution through inspection and coaching.
• Ensure compliance with all policies, safety standards, and controls.

Skills

Leadership

Coaching

Store operations

Performance analysis

Customer experience

Education

Associates or Bachelor’s degree preferred

Job description

Rally House is seeking a Head Coach to act as the Store Manager, guiding overall store performance, culture, and profitability in Cincinnati, Ohio. This leadership role builds strong teams, ensures daily execution of standards, and drives sales while delivering an exceptional customer experience in a sports retail environment.

You will attract, develop, and retain talent, lead performance management, and own payroll and expenses. Availability includes daytime, nights, weekends, and holidays.