Store Coach & Leader: Elevate Fan Experience & Performance

Rally House; Louisville (KY); On-site; USD 33,000 - 48,000; Full time

Job summary

Rally House in Louisville, KY is seeking a Head Coach/Store Manager to lead daily operations, engage customers, and drive sales. You will build a high-performing team, ensure standards, and foster a culture of ownership and service.

This role requires coaching, merchandising, and process excellence to deliver memorable fan experiences. The ideal candidate has 5+ years in retail with 2+ years in management, a bachelor’s or associate degree preferred, and a passion for sports.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Create a culture of engagement, ownership, and continuous improvement.
• Lead performance management, accountability, and recognition.

Skills

Advanced leadership

Coaching & development

Store operations

Customer service

Performance analysis

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Louisville, KY is seeking a Head Coach/Store Manager to lead daily operations, engage customers, and drive sales. You will build a high-performing team, ensure standards, and foster a culture of ownership and service.

This role requires coaching, merchandising, and process excellence to deliver memorable fan experiences. The ideal candidate has 5+ years in retail with 2+ years in management, a bachelor’s or associate degree preferred, and a passion for sports.