Store GM: Lead Team, Delight Customers, Profit

Goose Creek Distribution Inc; Ocean City (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Goose Creek Distribution Inc. in Ocean City, MD seeks a General Manager to lead the store team and drive profitability. You will oversee operations, customer service, and staff development, ensuring adherence to brand standards and policies.

You will manage scheduling, timekeeping, payroll reporting, and regulatory compliance while maintaining inventory accuracy and store cleanliness. The role requires flexibility to work all shifts, weekends, and holidays.

Qualifications

• Proven leadership to manage store operations and staff.
• Strong customer service orientation and conflict resolution.
• Experience improving store performance while enforcing company policies.

Responsibilities

• Lead the entire store operation and drive execution of goals.
• Respond to customer inquiries and ensure a pleasant shopping experience.
• Recruit, hire, train, coach, and manage performance of the store team.

Skills

Leadership

Customer service

Team development

Scheduling

Payroll & timekeeping

Store operations

Communication

Job description

Goose Creek Distribution Inc. in Ocean City, MD seeks a General Manager to lead the store team and drive profitability. You will oversee operations, customer service, and staff development, ensuring adherence to brand standards and policies.

You will manage scheduling, timekeeping, payroll reporting, and regulatory compliance while maintaining inventory accuracy and store cleanliness. The role requires flexibility to work all shifts, weekends, and holidays.