Restaurant General Manager: Lead Team, Delight Guests, Grow Profits

Goose Creek Distribution Inc; Woodside (DE); On-site; USD 65,000 - 92,000; Full time

Job summary

Goose Creek Distribution Inc. in Delaware seeks a General Manager to drive customer and team member satisfaction, uphold brand standards, and ensure profitability. You will lead a high-performing team, recruit and develop staff, and ensure compliance with safety and quality policies.

You will oversee daily operations, scheduling, payroll, and inventory, respond to customer inquiries, and maintain a clean, compliant, and profitable store environment. Weekend and holiday shifts required.

Qualifications

• Positive commitment to customer service.
• Be a leader in following all Company policies and procedures.
• Provides motivation and learning opportunities for fellow team members.
• Effectively implements solutions to restaurant challenges.
• Must pass Serve Safe Certification.

Responsibilities

• Ensures a pleasant experience for all customers, responds to customer complaints or inquiries.
• Ensures orders meet and exceed customers' satisfaction.
• Supervises the day-to-day task assignment and performance of team members.
• Manages all matters relating to team members - recruiting, hiring, training, coaching and performance management.
• Ensures accuracy of employee time keeping and payroll reporting.
• Plans and prepares work schedules and coordinates daily assignments and activities of team members.
• Adheres to all city, county, and state regulations.
• Ensures standards on food preparation and handling.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Prepares daily deposit.
• Completes daily paperwork and other reports.
• Conducts periodic inventories.
• Maintains a clean restaurant at all times.
• Ensures profitability.
• All situations must be avoided that may create a conflict of interest including outside employment.
• All duties must be performed in a manner that is free from unlawful harassment.
• The General Manager will be able and willing to perform all duties of a typical restaurant team member.

Job description

Goose Creek Distribution Inc. in Delaware seeks a General Manager to drive customer and team member satisfaction, uphold brand standards, and ensure profitability. You will lead a high-performing team, recruit and develop staff, and ensure compliance with safety and quality policies.

You will oversee daily operations, scheduling, payroll, and inventory, respond to customer inquiries, and maintain a clean, compliant, and profitable store environment. Weekend and holiday shifts required.