Retail Store General Manager: Lead Team & Profitability

Goose Creek Distribution Inc; Salisbury (MD); On-site; USD 75,000 - 120,000; Full time

Job summary

Goose Creek Distribution Inc. is seeking a General Manager to oversee the entire store operation. You will lead a high-performing team to meet store goals, ensure customer and associate satisfaction, uphold brand standards, and drive profitability.

Responsibilities include scheduling, payroll accuracy, policy compliance, and ensuring safety and regulatory adherence. The role requires flexible shifts, including weekends and holidays, with a background check and valid driver’s license.

Qualifications

• Possess a positive commitment to customer service.
• Be a leader in following all Company policies and procedures.
• Provides motivation and learning opportunities for fellow team members.
• Effectively implements solutions to store challenges.
• Displays outstanding work ethics in honesty, efficiency, professionalism and dependability.
• Displays punctuality and a neat appearance.
• Displays initiative in improving store and personal performance.
• Be knowledgeable of store merchandise including products, pricing and promotions.
• Always demonstrates leadership qualities.
• Must be able to work all shifts including weekends and holidays.
• Must pass the background check and drug free workplace requirements.
• Must possess a valid driver’s license.

Responsibilities

• Ensures a pleasant shopping experience for all customers, responds to customer complaints or inquiries.
• Supervises the day-to-day task assignment and performance of team associates.
• Manages all matters relating to associates and the store team – recruiting, hiring, training, coaching and performance management.
• Plans and prepares work schedules and coordinates daily assignments and activities of associates.
• Ensures accuracy of employee time keeping and payroll reporting.
• Adheres to all city, county, and state regulations including verifying age with a valid I.D. for any age restricted sales.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Processes store invoices on a daily basis.
• Prepares daily deposit.
• Completes daily paperwork and other store reports.
• Conducts periodic store inventories.
• Maintains a clean, well-stocked store appearance at all times.
• Ensures profitability.
• All situations must be avoided that may create a conflict of interest including outside employment.
• All duties must be performed in a manner that is free from unlawful harassment.
• The General Manager will be able and willing to perform all duties of a typical store associate.

Skills

Customer service

Leadership

Policy compliance

Scheduling

Payroll reporting

Background check

Driver's license

Shift flexibility

Job description

Goose Creek Distribution Inc. is seeking a General Manager to oversee the entire store operation. You will lead a high-performing team to meet store goals, ensure customer and associate satisfaction, uphold brand standards, and drive profitability.

Responsibilities include scheduling, payroll accuracy, policy compliance, and ensuring safety and regulatory adherence. The role requires flexible shifts, including weekends and holidays, with a background check and valid driver’s license.