Store GM - Lead Sales, Service & Ops

Top Card Ace Hardware; Stuart Township (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

Top Card ACE Hardware is seeking a General Manager to oversee daily operations, staff, and financial performance, ensuring a high-quality customer experience. You will recruit and train staff, manage inventory and pricing, drive sales, and uphold store appearance and safety standards.

Responsibilities include leading customer service, resolving complaints, achieving sales targets, managing payroll and store expenses, and participating in community events to strengthen local engagement.

Qualifications

• 2+ years of retail management experience.
• Ability to lift 25 pounds, stand/walk for up to 8 hours, and manage physical inventory.
• Strong leadership, communication, and basic computer skills for inventory management systems.

Responsibilities

• Oversee daily operations and staff to ensure a high-quality customer experience.
• Drive sales and resolve customer concerns to maintain top-tier service.
• Recruit, train, and supervise employees, including scheduling and performance reviews.

Skills

Leadership

Communication

Inventory management

Staff training

Job description

Top Card ACE Hardware is seeking a General Manager to oversee daily operations, staff, and financial performance, ensuring a high-quality customer experience. You will recruit and train staff, manage inventory and pricing, drive sales, and uphold store appearance and safety standards.

Responsibilities include leading customer service, resolving complaints, achieving sales targets, managing payroll and store expenses, and participating in community events to strengthen local engagement.