Store GM: Customer Experience & Team Leader

100006 - Swig Draper; Draper (UT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

Discounted Drinks & Cookies

Flexible hours

Opportunities for Growth

Participation in company-wide contests

Job summary

Swig Draper is seeking a General Manager to lead daily store operations, ensuring top-quality food and service, while driving guest satisfaction and a welcoming, efficient environment.

You will hire, train, and mentor staff, manage deposits and opening/closing procedures, maintain safety and cleanliness, and work with the team to achieve Swig's goals. This role offers growth and a dynamic, fast-paced work atmosphere.

Qualifications

• Restaurant management experience required.
• Proven ability to train and supervise staff.
• Strong customer service focus with positive attitude.
• Excellent communication and team collaboration skills.
• Knowledge of food safety standards and inventory controls.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Oversee daily store execution ensuring standards are met.
• Lead, train, and mentor staff to deliver exceptional service.
• Oversee hiring and onboarding per guidelines.
• Ensure cleanliness, safety, and sanitation.
• Manage deposits, opening/closing procedures, and inventory.
• Collaborate with team to achieve Swig goals.

Skills

Leadership

Customer Service

Staff Training

Operations Management

Food Safety & Hygiene

Communication

Job description

Swig Draper is seeking a General Manager to lead daily store operations, ensuring top-quality food and service, while driving guest satisfaction and a welcoming, efficient environment.

You will hire, train, and mentor staff, manage deposits and opening/closing procedures, maintain safety and cleanliness, and work with the team to achieve Swig's goals. This role offers growth and a dynamic, fast-paced work atmosphere.