Store GM: Culture-Driven Leader & Guest Experience

Bagel Brands; Lino Lakes (MN); On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee in Minnesota is seeking a General Manager to lead store culture, guest experience and daily operations. You will drive team engagement, scheduling, training, and accountability while modeling the brand's core values.

The position demands excellent communication and the ability to coach across shifts. You will own recruiting, manage P&L basics, ensure food safety, and implement SOPs. The role rewards leadership and community impact, delivering day-making experiences that spark GOOD.

Qualifications

• Minimum 2–3 years in restaurant, retail, or guest‑service management.
• Experience with sales growth, scheduling, recruiting, and training.
• ServSafe certification preferred or obtainable within 90 days.

Responsibilities

• Lead store culture and overall leadership for the team.
• Maximize sales opportunities and traffic growth.
• Own recruiting, scheduling, and training processes.
• Ensure food safety, safety of team and guests, and SOP compliance.
• Coach and develop team to deliver a best-in-class guest experience.

Skills

Management experience

Recruiting

Training

P&L understanding

ServSafe knowledge

Education

High school diploma or GED

Tools

POS systems

Job description

Caribou Coffee in Minnesota is seeking a General Manager to lead store culture, guest experience and daily operations. You will drive team engagement, scheduling, training, and accountability while modeling the brand's core values.

The position demands excellent communication and the ability to coach across shifts. You will own recruiting, manage P&L basics, ensure food safety, and implement SOPs. The role rewards leadership and community impact, delivering day-making experiences that spark GOOD.