Store General Manager: Grow Sales, Inspire Teams

Coffee & Bagel Brands; BLOOMINGTON (MN); On-site; USD 59,658,000 - 113,958,000; Full time

Job summary

Caribou Coffee in Bloomington, MN seeks a General Manager to lead store performance, coach the team, and deliver exceptional guest experiences. Oversee staffing, training, and daily operations with a focus on food safety and brand standards.

Your role drives sales, manages budgets and inventory, and fosters a culture of accountability and continuous improvement in a fast-paced environment.

Qualifications

• Minimum 1–2 years of restaurant, retail, or guest service management experience.
• Must be 18 years of age or older.
• Available for full-time (47 hours per week) including early mornings, evenings, weekends and holidays.
• Willingness to learn new systems and tools to support the business.
• ServSafe certification preferred or ability to obtain within 90 days of employment.

Responsibilities

• Lead staffing, scheduling, bench planning, and staff development.
• Coach team members and provide feedback to improve performance.
• Ensure onboarding, training, and adherence to policies and standards.
• Deliver exceptional guest experiences and resolve issues promptly.
• Drive sales and operational excellence while managing budgets and inventories.
• Maintain food safety, sanitation, and store safety practices.

Skills

Restaurant management

Team leadership

Guest service

Scheduling

Staff development

Communication

Education

High school diploma or GED

ServSafe certification (preferred)

Tools

Toast

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee in Bloomington, MN seeks a General Manager to lead store performance, coach the team, and deliver exceptional guest experiences. Oversee staffing, training, and daily operations with a focus on food safety and brand standards.

Your role drives sales, manages budgets and inventory, and fosters a culture of accountability and continuous improvement in a fast-paced environment.