Store General Manager: Lead People, Sales & Experience

PGA TOUR Superstore; Boise (ID); On-site; USD 72,000 - 87,000; Full time

Job summary

PGA TOUR Superstore in Boise seeks an accomplished General Manager to oversee all store operations, including expenses, merchandising standards, and workforce. The GM partners with HR, Asset Protection, and Ops to execute the business strategy and drive a customer-centric culture.

Responsibilities include building a high-performing team, championing service excellence, and ensuring safety and compliance while managing schedules to meet peak traffic periods and events.

Qualifications

• Strong communication skills across teams and customers.
• Ability to forecast business needs and develop solutions.
• Proficiency with Microsoft Office, Outlook.
• Accountability in resolving conflicts and executing plans.
• Solid business acumen with P&L awareness.
• Ability to organize multiple priorities and resources.
• Leadership by example to uphold customer service standards.
• Experience in sales, management, or people development preferred.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Lead a confident, knowledgeable team delivering a differentiated customer experience.
• Drive sales and profitability through data analysis and action.
• Ensure compliance with safety, security, and company standards.
• Promote store culture, engagement, and talent development.
• Oversee scheduling, workforce allocation, and peak periods.

Skills

Communication

Analytical thinking

Computer skills

Accountability

Business acumen

Organization

Leadership

Education level

Experience

Education

G.E.D. or high school diploma

Job description

PGA TOUR Superstore in Boise seeks an accomplished General Manager to oversee all store operations, including expenses, merchandising standards, and workforce. The GM partners with HR, Asset Protection, and Ops to execute the business strategy and drive a customer-centric culture.

Responsibilities include building a high-performing team, championing service excellence, and ensuring safety and compliance while managing schedules to meet peak traffic periods and events.