Store General Manager: Lead People, Profit & Guest Experience

RaceTrac, Inc.; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Career growth from within

Comprehensive training and development

Medical, dental, vision, 401(K), PTO

Job summary

RaceTrac, Inc. is seeking a General Manager who will lead a high-energy team and drive store profitability in a fast-paced retail environment.

You will oversee up to 45 employees, develop a culture of excellence, and implement strategies to deliver exceptional guest experiences. The role requires 5+ years in retail/food service management, strong leadership, and the ability to analyze metrics for data-driven decisions.

Qualifications

• 5+ years of retail, food service, or restaurant management experience in high-volume environments.
• Proven leadership, coaching and team-building skills.
• Ability to analyze business metrics and make data-driven decisions.
• Proficiency in Microsoft Office Suite and financial reporting.
• Knowledge of labor laws and staffing best practices.

Responsibilities

• Foster a guest-obsessed culture and ensure exceptional guest interactions.
• Recruit, train, and mentor team members for growth opportunities.
• Provide ongoing feedback, coaching, and performance management.
• Create a positive and engaging work environment where staff feel valued.
• Execute operational plans to meet sales, labor, and profitability goals.
• Analyze sales, margin, and labor reports to identify opportunities for improvement.
• Operationalize marketing strategies to boost food sales and promotions.
• Monitor inventory, cash handling, and store expenses to optimize financial results.
• Lead by example with safety and sanitation standards; train on policies.

Skills

Leadership

Team-building

Data analysis

Microsoft Office

Financial reporting

Labor laws

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

RaceTrac, Inc. is seeking a General Manager who will lead a high-energy team and drive store profitability in a fast-paced retail environment.

You will oversee up to 45 employees, develop a culture of excellence, and implement strategies to deliver exceptional guest experiences. The role requires 5+ years in retail/food service management, strong leadership, and the ability to analyze metrics for data-driven decisions.